Instant Portrait Station

Frequently Asked Questions

For the Host & Event Planner

Logistics & Setup

1. What are the space and power requirements?

We require a 10' x 10' footprint, access to one standard 15-amp power outlet, and one sturdy 6ft or 8ft draped table provided by the venue. If the event is outdoors or in a remote location, we can coordinate alternative power solutions.

2. Where should the station be set up?

Ideally, the station is set up indoors to ensure complete control over lighting and guest comfort. If an outdoor setup is required, a flat surface and full overhead protection (such as a tent, awning, or deep shade) are mandatory. Avoiding direct sunlight is essential to ensure consistent, flattering studio-quality lighting and to provide a comfortable, squint-free experience for every guest.

3. How many guests can be accommodated?

To maintain our "Studio Standard" for posing and artistic direction, the base 3-hour window comfortably accommodates up to 100 guests. For events exceeding this guest count, each additional hour provides capacity for approximately 30 additional guests. To maintain editorial quality, a maximum group size of 10 people per session is recommended.

4. How much time is needed for setup and teardown?

Our team arrives 60–90 minutes prior to the start time to calibrate lighting and network stability. Teardown takes approximately 45 minutes. This time is complimentary and does not count toward your hours of coverage.

Reliability & Connectivity

5. Do you have insurance and backup equipment?

Yes. We operate with a "Zero-Failure" philosophy, carrying redundant backups for all critical components (cameras, lenses, lighting, and printers). Levy Photography is fully insured, and a Certificate of Insurance (COI) can be provided to your venue upon request.

6. What if the venue has poor cell service or no Wi-Fi?

We guarantee 100% connectivity. Our team utilizes professional-grade cellular and satellite backup systems to ensure guests receive their photos regardless of the venue's infrastructure or remote location.

Artistry, Customization & Deliverables

7. Can we add a custom logo or event watermark?

Yes. We can design a bespoke, elegant overlay or "digital mat" featuring your event logo, date, or monogram to ensure every portrait serves as a branded keepsake.

8. Do you provide backdrops and props?

Professional solid backdrops (Studio White, Slate Grey, or Deep Black) are included. We also provide a curated selection of high-quality props tailored to your vision. For a truly bespoke look, we love collaborating with your florist or event designer to photograph guests against custom installations.

9. Can we include furniture like a sofa or lounge seating?

Absolutely. We highly recommend incorporating a stylish sofa, settee, or armchair to create a "Luxury Lounge" atmosphere. This allows for more varied, editorial posing and multi-level group portraits. When using large furniture, we recommend a slightly expanded footprint of 12' x 12' to ensure optimal composition. While the host typically coordinates with their furniture rental company for pieces that match the event decor, we are happy to provide guidance on the best styles and dimensions for photography.

10. Will the host receive all the photos?

Yes. The host will be provided with a master gallery containing a complete archive of every successful portrait session from the event. This ensures you have a lasting record of every guest and group, delivered in high-resolution JPEG format. (Note: To maintain our brand's technical integrity, RAW files are not provided.)

For Your Guests

11. How do guests find their photos?

The experience is seamless and secure. Guests scan a QR code at the station and take a quick "check-in selfie" on their device. Our system utilizes facial recognition to instantly organize a private gallery containing only their photos.

12. How fast is the delivery?

For the Base Package, delivery is near-instant (20–40 seconds). For packages including Standard Editing or AI Retouching, professionally polished portraits are delivered to the guest's private gallery within 15–20 minutes.

13. What happens to the "check-in" selfies and my data?

Your privacy is our priority. The "check-in selfie" is used solely for our AI to organize your private gallery during the event. No data is ever sold or shared, and selfies are permanently deleted from our temporary processing servers following the event.

14. How do physical prints work?

If Onsite Printing is included, guests simply select their favorite portrait from their digital gallery and tap "Print." High-speed, archive-quality 4x6 dye-sublimation prints are ready for pickup at our station in seconds.

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